Subheading: Clear, Transparent, and Fair Evaluation

Thank you for choosing Grand Vista Serve for your digital marketing requirements. We stand behind the quality of our strategic frameworks and marketing models. However, we understand that adjustments are sometimes required.

7-Day Return Window

• Eligibility: Customers have a strict window of 7 days from the exact date of order confirmation to request a full review or cancellation of their service package.

• The Tax Clause: All processed returns are subject to applicable payment gateway charges and administrative service taxes. The final refunded amount will be processed with tax and transaction fee deductions based on the platform used (JazzCash, EasyPaisa, or standard banking channels).

Non-Refundable Cases

• Requests made after 7 days from the initial purchase date are strictly ineligible for a refund.

• Customized assets, active paid ad spends already deployed to third-party ad networks (Google, Meta), or complete frameworks already audited and delivered cannot be returned.

How to Initiate a Return

To initiate a cancellation or refund request under the eligible 7-day window, please contact our support team at support@grandvistaserve.shop with your valid Order ID (e.g., ORD-XXXXXX) and invoice details.